Family of 4 (with 2 toddlers), and we loved it here. The staff was outgoing and friendly, and breakfast was one of the best I've ever had. Instead of just placing a large quantity in the food servers, they continuously brought out fresh food. Its the only way they can guarantee the quality of the food, and avoid food from sitting there.

Will definitely stay here again. It was a perfect stop point on the way to Hershey, Pennsylvania from Toronto.

I stayed here for a wedding. It is such a gorgeous building. The staff is super friendly. The hotel is very classic and clean. Beautiful! Comfortable beds.Free parking. Wifi was a bit spotty, but it did not affect my stay. I would definitely stay here again. No question.

My boyfriend and I stayed the night this past weekend for his graduation and could not have been any happier with our choice of hotel. We arrived late Friday night and had the pleasure of being greeted by Zachary, the front desk attendant, who accomadated our every need.

After our two and a half hour drive to Williamsport, arriving after two in the morning for the graduation the next day, it was such a breath of fresh air to be helped by an employee like Zachary. It is so nice to see someone who enjoys their job and have such a great attitude (esp. accomadating people at 2:30 in the morning).

I just really felt that I had to write this comment to you guys to let you know how great of service we had and that we thoroughly enjoyed our night at the Genetti. Since we were enjoying ourselves so much in our gorgeous room, we woke up very late for the graduation ceremony. There was an incedent in the morning where my boyfriend and I woke up at 9:30am and my boyfriend was supposed to be there at 9. So we had not even 30 minutes to get ready and run down there. We were running around in a frenzy trying to get ready as quick as possible since we were extremely close to missing the biggest part of graduation day, the walk, and we went to use the iron and it was broken.

My boyfriend quickly called down and explained our situation and we were astonished by how fast they ran up a brand new iron to our room. Literally one minute it took, and that really saved the day. Next trip to Williamsport the Genetti is where we will be staying, just wanted to say thanks again (and a special thanks to Zachary!)

Room Tip: The whirlpool room was awesome.

I have the honor and the privilege to stay at the Genetti 5 times a year. Some people think that since the hotel is older it is not modernized so they want something plush. Well let me tell you that if there were Genetti Hotels all across the world, I would stay at them every time. First above all, the history incorporated in this hotel is emotionally warming. It is a wonderful walk down memory lane.

I had reserved a room with a queen sized bed, but they upgraded me to a room with a king sized bed and reduced the price. I had a lovely room on the 8th floor with a large ceiling fan. I loved that the inner doors to the closet and bathroom still sported older type hardware. Modern touches included a microwave and refrigerator in the room, large television and very comfortable bed with plenty of pillows.

I also loved that there was still a glass-fronted mail drop chute inbetween the elevators.

Breakfast was complementary and included eggs, bacon, French toast, sausage, even grits (in Pennsylvania!), applesauce, hardboiled eggs, etc. and delicious coffee. The staff was great – at the front desk and in the dining area.

An old-fashioned--in the best sense of that term--downtown hotel: high ceilings and carved woodwork in the meeting rooms, for example. However, the pool, the restaurant, and above all the staff, are up to the minute.

I had forgotten to bring a printout of my speech, and discovered that my flashdrive was corrupted. Though the hotel's 'public' computers had no capability to accept my 'second backup' SD card, staffer Matthew took the card, did some magic behind the scenes, and produced a printout--no cost. Matthew also saw to it that I received a room discount based on my former military service.
Other staffers were outstandingly friendly and helpful, not one of them ever exhibiting that coldly courteous, almost robotic demeanor that I find so off-putting at some big-city hotels. Breakfasts are included in the room charge; unlike some places offering a 'Continental' breakfast, this one is warm, with a large variety of choices. Dining room staff were every bit as helpful, friendly, and eager to care for the guest's needs and wants as the front desk staff. Management of this hotel clearly works hard to provide guests a positive experience, and staff attitudes reflect that.

Room Tip: My room was 9th floor, south-facing, with a breath-taking panoramic view of Bald Eagle Mountain acro...

Just checked into this lovely hotel. Room is just right. The staff are very accommodating. What a great alternative to the chain hotels in the area. I also understand that the 11th floor is haunted. Wish I were staying for more than one night!

The hotel itself is rich with history and has a charm not seen in most hotels. It has a prime location with plenty of options for leisure and functionality.

he decor screams of it's history with antiques and collectibles from the hotel in glass cases. The service is excellent. The staff friendly and informative. The restaurant has excellent food and service. The room was clean and well maintained. The beds are comfortable. I was ready to move in for good.

Room Tip: Poolside rooms are quiet and have a more apartment like feel, and they get the afternoon sun.

My Son and I stayed at this hotel at the end of June for the Sons of Union Veterans of the Civil War annual encampment (convention). We had a really nice stay and would recommend this place to just about anyone.

We stayed in room 107 which is by the pool. (The pool was clean and fun) Our room was very clean and the beds were comfortable. Air conditioning worked great on a hot weekend. The only thing I noticed was that the bathroom was in need of an update. Mind you, everything worked correctly, but the tub, sink and fixtures could use a freshening up.

The nice thing about this hotel is that everything is in a central location. Our meeting / banquet rooms, elevators, restaurant and front desk are all close to each other. The meeting rooms I was in for our encampment were nicely adorned, clean and functional. The sound system worked in each room and the staff did a nice job setting things up. We did experience one problem in one of the rooms though. They couldn't seem to get the A/C to work real well and so it was a bit hot in there. On the whole, the meeting rooms were very good!

I noticed that all of the staff from the hotel were friendly and spoke to me each time I passed with a "hello" or a "have a nice day". This seemed genuine and I liked it. These folks were doing a good job and felt good about spending my money there. The people at the front desk were very helpful (especially John) and patient as I had several questions about local attractions and stores etc.

Be sure to take advantage of the free breakfast! You will have lots to choose from, it is delicious and it is included with your room cost.

One last thing, if you are a history buff, this is a place of history. Be sure to note carefully the photos and decorations throughout the lobby level. These have been a lot of well known people who visited / stayed at this hotel over the years. If you are in Williamsport, stop and get a room at the Genetti.